We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
1. Using your personal data
We may use your personal information to:
(a) administer your order;
(b) send to you goods purchased via the website;
(c) collect payments from you;
(d) send you email notifications such as order confirmations or which you have specifically requested, i.e newsletter or shipping notification;
(e) send to you our newsletter and other marketing communications relating to our business, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(f) deal with enquiries made by or about you relating to the website;
Our website financial transactions are handled through our payment services providers, SagePay and PayPal. You can review their policies here:
We will share information with our payment service providers only to the extent necessary for the purposes of processing payments you make via our website.
A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use both "session" cookies and "persistent" cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website, and to remember what you have added to your shopping cart. We will use the persistent cookies to: enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Our payment services providers may also send you cookies.
Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.
3. What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including name and email address);
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including billing addresses and shipping addresses);
(c) Information that you provide to us for the purpose of shopping with us (including name, email, communication preferences);
(d) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
(e) Any other information that you choose to send to us;
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
5. Security of your personal data
We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
You are responsible for keeping your password and user details confidential. We will never ask you for your password.
6. Policy amendments
7. Your rights
You may instruct us to provide you with any personal information we hold about you.
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out).
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
8. Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated. If you wish to unsubscribe from our emails please click on the unsubscribe link found at the bottom of every email we send.